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Shipping
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Returns
Is Shipping Free?
Totally free—no fees, no surprises, just fast, free delivery! 🎉📦
How Long Will It Take to Receive My Order?
You should receive it within 3 to 5 business days! 🚚📦
Where Do You Ship From?
All orders ship from Los Angeles, USA.
How Do I Track My Order?
Once your order ships, we will generate a tracking number, and you’ll receive it via email. Simply click the link to track your package.
Can I Modify My Shipping Address After Placing an Order?
Unfortunately, we cannot modify the shipping address once an order is placed. Please double-check the address before completing your purchase.
What Happens if My Package Is Lost or Damaged in Transit?
If your package is lost or damaged, please reach out to our customer service team. We’ll work with you to resolve the issue as quickly as possible.
Do You Offer International Shipping?
Currently, we only ship within the United States. Stay tuned for future shipping updates!
Can I Choose Expedited Shipping?
We currently offer standard shipping, but we're working on adding expedited options. We’ll keep you updated!
How Do I Know When My Order Has Been Shipped?
Once your order has shipped, you’ll receive an email notification along with your tracking number so you can follow the journey of your package.
Can I Ship to a PO Box?
At this time, we do not ship to PO Boxes. To ensure safe and timely delivery, please provide a physical shipping address during checkout. If you have any questions or need assistance, feel free to Contact our customer support team.
Will I Be Charged for Shipping?
Shipping charges depend on your location and the items you purchase. You’ll be able to review all charges at checkout before confirming your order.
Do You Ship to Alaska or Hawaii?
Yes! We ship to all U.S. states, including Alaska and Hawaii.
Can I Reject My Order?
We encourage you to refuse delivery only if the merchandise is damaged beyond repair.
However, if you refuse delivery when the merchandise is not damaged, you will be responsible for both the delivery and return shipping fees.
Your refund will include the total amount of your order, minus the delivery and return shipping fees. This applies even if you qualified for free shipping; if the order is rejected and not damaged beyond repair, the original shipping fee will still be deducted from the total refund amount.
An order may be rejected in three ways:
→Refusing Delivery: You decline the package directly upon delivery.
→Missed Pickup: Your order is scheduled for pickup at the carrier's facility, but you fail to pick it up within the specified timeframe (usually five calendar days).
→Missed Deliveries: You are unavailable to accept your order during every scheduled delivery attempt (typically two attempts) before the merchandise is returned.
What Should I Do if My Package Says “Delivered,” but I Haven’t Received It?
If your tracking says delivered, but you don’t have the package, please double-check around your home or with neighbors. If it’s still missing, contact our support team for assistance.
Can I Select a Specific Delivery Date?
Currently, we cannot guarantee specific delivery dates, but we do ship orders quickly and efficiently.
Are Any Items Final Sale?
Yes, hats are final sale due to hygiene reasons.
How Do I Return an Item?
To return an item, simply follow these steps:
→Click on the "Return Request" button located at the top of the page.
→Enter your order number and the email address you used when placing your order.
→Follow the prompts to complete your return request.
Once you've submitted your return request, you'll receive further instructions. Please ensure that the item is in its original condition, unworn, and within the 14-day return window.
If you have any questions or need assistance, feel free to Contact our customer support team!
What Is Your Return Policy?
We offer a 14-day return policy! If you’re not fully satisfied with your purchase, you can return it within 14 days of receiving it.
Can I Return Items After 14 Days?
Unfortunately, we can only accept returns within 14 days of delivery. Make sure to submit your return request on time!
What Condition Does the Item Need to Be in to Return?
To qualify for a return, the item must be in its original condition: unworn, unwashed, and with all tags attached. It should be the same condition you received it in.
What If My Return Is Damaged or Missing Parts?
Returns that are damaged, worn, or missing parts will not be accepted. Please ensure your item is in excellent condition when returning it.
How Do I Get My Refund?
Once your return is approved and processed, we’ll issue your refund to the original payment method. This usually takes 5-7 business days.
Can I Exchange My Item Instead of Returning It?
Right now, we don’t offer exchanges. But if you return your item, you can place a new order for the correct size or style.
How Will I Receive My Return Label?
Once you submit your return request, you’ll be sent a return label to the email you provided. Simply print it out and attach it to your package.
I Accidentally Ordered the Wrong Item. Can I Return It?
Yes, as long as it’s within 14 days and the item is in its original condition, we will gladly accept it for return.
How Do I Know if My Return Has Been Processed?
After we receive your returned item, we’ll send you an email to confirm that it has been processed, along with your refund details.
Are There Any Items That Can’t Be Returned?
Items that are worn, washed, or missing tags cannot be returned. We also cannot accept customized or personalized items for return.
How Do I Know if My Return Request Has Been Approved?
You’ll receive an email once your return request is approved. Once approved, follow the instructions for sending the item back.
Can I Return a Backordered Item?
Yes, if your backordered item arrives and is in original condition, it can be returned within the 14-day window.
-
Shipping
-
Returns
Is Shipping Free?
Totally free—no fees, no surprises, just fast, free delivery! 🎉📦
How Long Will It Take to Receive My Order?
You should receive it within 3 to 5 business days! 🚚📦
Where Do You Ship From?
All orders ship from Los Angeles, USA.
How Do I Track My Order?
Once your order ships, we will generate a tracking number, and you’ll receive it via email. Simply click the link to track your package.
Can I Modify My Shipping Address After Placing an Order?
Unfortunately, we cannot modify the shipping address once an order is placed. Please double-check the address before completing your purchase.
What Happens if My Package Is Lost or Damaged in Transit?
If your package is lost or damaged, please reach out to our customer service team. We’ll work with you to resolve the issue as quickly as possible.
Do You Offer International Shipping?
Currently, we only ship within the United States. Stay tuned for future shipping updates!
Can I Choose Expedited Shipping?
We currently offer standard shipping, but we're working on adding expedited options. We’ll keep you updated!
How Do I Know When My Order Has Been Shipped?
Once your order has shipped, you’ll receive an email notification along with your tracking number so you can follow the journey of your package.
Can I Ship to a PO Box?
At this time, we do not ship to PO Boxes. To ensure safe and timely delivery, please provide a physical shipping address during checkout. If you have any questions or need assistance, feel free to Contact our customer support team.
Will I Be Charged for Shipping?
Shipping charges depend on your location and the items you purchase. You’ll be able to review all charges at checkout before confirming your order.
Do You Ship to Alaska or Hawaii?
Yes! We ship to all U.S. states, including Alaska and Hawaii.
Can I Reject My Order?
We encourage you to refuse delivery only if the merchandise is damaged beyond repair.
However, if you refuse delivery when the merchandise is not damaged, you will be responsible for both the delivery and return shipping fees.
Your refund will include the total amount of your order, minus the delivery and return shipping fees. This applies even if you qualified for free shipping; if the order is rejected and not damaged beyond repair, the original shipping fee will still be deducted from the total refund amount.
An order may be rejected in three ways:
→Refusing Delivery: You decline the package directly upon delivery.
→Missed Pickup: Your order is scheduled for pickup at the carrier's facility, but you fail to pick it up within the specified timeframe (usually five calendar days).
→Missed Deliveries: You are unavailable to accept your order during every scheduled delivery attempt (typically two attempts) before the merchandise is returned.
What Should I Do if My Package Says “Delivered,” but I Haven’t Received It?
If your tracking says delivered, but you don’t have the package, please double-check around your home or with neighbors. If it’s still missing, contact our support team for assistance.
Can I Select a Specific Delivery Date?
Currently, we cannot guarantee specific delivery dates, but we do ship orders quickly and efficiently.
Are Any Items Final Sale?
Yes, hats are final sale due to hygiene reasons.
How Do I Return an Item?
To return an item, simply follow these steps:
→Click on the "Return Request" button located at the top of the page.
→Enter your order number and the email address you used when placing your order.
→Follow the prompts to complete your return request.
Once you've submitted your return request, you'll receive further instructions. Please ensure that the item is in its original condition, unworn, and within the 14-day return window.
If you have any questions or need assistance, feel free to Contact our customer support team!
What Is Your Return Policy?
We offer a 14-day return policy! If you’re not fully satisfied with your purchase, you can return it within 14 days of receiving it.
Can I Return Items After 14 Days?
Unfortunately, we can only accept returns within 14 days of delivery. Make sure to submit your return request on time!
What Condition Does the Item Need to Be in to Return?
To qualify for a return, the item must be in its original condition: unworn, unwashed, and with all tags attached. It should be the same condition you received it in.
What If My Return Is Damaged or Missing Parts?
Returns that are damaged, worn, or missing parts will not be accepted. Please ensure your item is in excellent condition when returning it.
How Do I Get My Refund?
Once your return is approved and processed, we’ll issue your refund to the original payment method. This usually takes 5-7 business days.
Can I Exchange My Item Instead of Returning It?
Right now, we don’t offer exchanges. But if you return your item, you can place a new order for the correct size or style.
How Will I Receive My Return Label?
Once you submit your return request, you’ll be sent a return label to the email you provided. Simply print it out and attach it to your package.
I Accidentally Ordered the Wrong Item. Can I Return It?
Yes, as long as it’s within 14 days and the item is in its original condition, we will gladly accept it for return.
How Do I Know if My Return Has Been Processed?
After we receive your returned item, we’ll send you an email to confirm that it has been processed, along with your refund details.
Are There Any Items That Can’t Be Returned?
Items that are worn, washed, or missing tags cannot be returned. We also cannot accept customized or personalized items for return.
How Do I Know if My Return Request Has Been Approved?
You’ll receive an email once your return request is approved. Once approved, follow the instructions for sending the item back.
Can I Return a Backordered Item?
Yes, if your backordered item arrives and is in original condition, it can be returned within the 14-day window.